MSN key ports problem Solved/Closed

Question

Hello,
last night I tried to download the newest version of MSN, when it had all been downloaded I went to go on it and then it comes up as trouble shoot.
Everything got ticked apart from key ports, I checked my firewall and its on.
Can anyone help me? I'll be really happy if you can fix my problem, as I NEED MSN.

HoustonSEO · Accepted Answer

So for the last 2 weeks I've been having the same problem as all of you... 
I analyzed the answers on this forum and found a few interesting tips...but no real winners :( 

Regardless...I have to thank the people who provided the tips that lead me to a new solution to our common problem! (Thank you) 

The FIX: 
 
(Note - This has only been tested in windows xp...but it will eliminate the need to completely re-install internet explorer!) 

Step 1 - Press Ctrl+alt+delete to access the 'windows task manager' 

Step 2 - Click the 'process tab' and end both "wlcomm.exe" and "msnmsgr.exe"  

Step 3 - Open up Internet Explorer and go to: tools and click on 'Internet Options' 

Step 4 - Click the 'Advanced' tab on the top right 

Step 5 - At the bottom you should see something that says "Reset Internet Explorer Settings"....click the reset button and then read the pop up and confirm your IE reset by click the the second reset button at the bottom of your pop up screen 

Step 6 - After the reset completes - open up internet explorer (make sure you close firefox if you are using it) and run thru the 'Internet Explorer Set up  Screen' (you do not have to set Internet Explorer as your home page/default browser/change you default search provider) 

Step 7 - now exit Internet Explorer and re-open it once more (leave firefox or any other browser closed) then open up Live/MSN messenger and log-in  

PROBLEM SOLVED! 

I am an owner of a Small Business SEO/Internet Marketing/Web Design Solutions Business in Houston, Texas - Please thank my answer by visiting my website (for my local small business) and click through a couple of pages! - Travis Gutierrez 

] 


Step 8 -

minimoimem · Answer

Hello,

Just check your time and date settings if they are correct... Sometimes you won't be able to log in Live messenger when your time and date is wrong!

mimie; · Answer

my time and date settings are correct :)
any more suggestions?

helper91 · Answer

=D welcome

abzi09 · Answer

hi i've tryed everythin that was on this page and nothin had worked :'( wat do I do its doin ma head in!!

countzero · Answer

I had an apparent problem with the ports, according the trouble shooter window. But when I turned off my firewall it still wouldn't log on.

Eventually I reinstalled MS Internet Explorer 8 and it solved the problem.

justme · Answer

I had this problem too and after spending hours searching the internet and not finding anything that helped me, I think I finally stumbled onto my fix.  

I use Firefox as my browser.  With Messenger being a Microsoft program, I started to wonder if the two were incompatible.  So I closed my Firefox browser, opened the Internet Explorer browser and then tried to log onto Messenger again and it went through with no problems whatsoever.  (Then I closed IE and reopened Firefox and Messenger is still operating).

I don't know if it will help you but I thought I'd pass along my experience.  Good luck!

Drift King · Answer

I've tried all of the above and it still isn't working. It just comes up as error code: 80072efe. And it also says: Your contact list is not available right now, please try again later. What do I do to fix this?

Yorkiebar1966 · Answer

If you do not want to re-set all of your Internet Explorer settings just scroll down the list in the 'Advanced' tab until you find the 'Security section. You will see an item which says 'Check for Server Certificate Revocation' - Uncheck this option, close Internet Explorer and you should be good to go for Messenger now !!

UkproSkillz · Answer

Oh it its Easy..... All you do is go on your Proxy/Firewall. . . and then it will have a slot and all you'll do is put it in (Copy and Paste it) then you'll work it out and then restart your computer than the msn troubleshoot will come up, then say retry and IT WILL WORK!! Thats how I got told and done it and It Worked!!!

dashivaa · Answer

alright I had the same problem ( Firefox works, IE doesnt nor would any apps trying to use the net) hope this solution helps.
go to tools/internet options/ lan settings. and make sure the proxy boxes are NOT checked. problem solved.

deano378 · Answer

I had this problem but I found out how to fix it straight away. At first I tried fixing it by the comments left on this page but when I restarted it it didnt seem to work so heres what I did :)...
1ST...Click server status on msn homepage and it will take you to a website... https://messengerarchiveblog.wordpress.com/
Under the Help-technical support and feedback there is a link named..what to do when you cant sign in click on that and it takes you to a different page.... https://messengersupportspace.wordpress.com/ 
In the section (FAQ'S) click on the link named..How to enable MSN Messenger through a Firewall. Again this navigates you to a different page. Click on an appropriate link based on the firewall you are using and go throught the step by step pages and then your done. I would like to reccoment this to anyone who is experiancing the problem I had...Thankyou :).

MSN key ports problem

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