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Satellite 55 Trackpad

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ROBBARKSDALE Posts 2 Registration date Thursday April 16, 2020 Status Member Last seen April 16, 2020 - Apr 16, 2020 at 01:47 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Apr 16, 2020 at 02:42 AM
Dear members,
My Toshiba laptop has a funny issue.
I can use my trackpad fine right up to the point where I sign in, at which point it no longer works and I need to use a usb mouse which works fine.

I tried resetting the drivers and rolling back the driver, and it then allows the trackpad to work again fine right up to the point when I turn computer off and on again, at which point it returns to not working after I sign in to my account...

I tried hitting F9 + FN but that does nothing.
I tried taking battery out and holding down power button for 50 seconds then turning back on, and nothing...

What can be done?

1 response

Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,928
Apr 16, 2020 at 02:42 AM
Hello,

I would recommend that you try installing + reinstalling the necessary trackpad drivers for your Toshiba Satellite 55.

Enter your serial number / model number at the top of this page and then search for the trackpad driver.

Try installing this, and let me know if that has any effect.

Regards

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