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3 responses
David Webb
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Jun 9, 2020 at 02:35 AM
Jun 9, 2020 at 02:35 AM
Okay, have a look here at the Dell help centre. This guide will show you what to do when your Dell PC does not turn on or boot into Windows.
From here we can establish that the problem with your Dell is that there is no power:
*When you press the power button, the Dell PC does not power ON and there is no indication of power on the PC (all LEDs are OFF).
So what you can do is follow the troubleshooting steps in these two articles (one is for laptops, the other for desktops)
Regards
From here we can establish that the problem with your Dell is that there is no power:
*When you press the power button, the Dell PC does not power ON and there is no indication of power on the PC (all LEDs are OFF).
- Dell PC shows no signs of power.
- Power LED is OFF, the display is blank (black), and the PC does not start.
- No fan noise is heard.
So what you can do is follow the troubleshooting steps in these two articles (one is for laptops, the other for desktops)
- How to Troubleshoot a No Power Issue on your Dell Notebook
- How to Troubleshoot a No Power Issue on your Dell PC
Regards
David Webb
Content Editor and Community Manager - CCM.net
David Webb
Posts
3177
Registration date
Monday November 25, 2019
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Administrator
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Jun 9, 2020 at 02:22 AM
Jun 9, 2020 at 02:22 AM
Hello, what happens when you try to turn it on? A black screen? Does the laptop beep? Do any of the parts seem to work (the fan)?
If you let me know all that I can try and help you troubleshoot.
Regards
If you let me know all that I can try and help you troubleshoot.
Regards
Jun 9, 2020 at 03:05 AM
Thank you for the help la.