Email junk mail

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Registration date
Tuesday June 30, 2020
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October 30, 2020
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Hello,
My hotmail account no longer downloads into junk mail. No mail goes into it on my kindle. Does come into my phone though.
How can I correct this problem.

System Configuration: Kindle Fire / Silk 85.3.5

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Posts
60
Registration date
Tuesday June 30, 2020
Status
Member
Last seen
October 30, 2020
32
Any other people that might have rules or access to your mailbox? If they have a rule that copies your mail to their own mailbox, that way you can't find it.

Try it with all devices shut down. Also check out if you aren't using delegate access.