HP PC will not boot up
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kitty.kelly
-
Nov 14, 2020 at 03:38 PM
lewisbert103 Posts 12 Registration date Thursday December 24, 2020 Status Member Last seen December 29, 2020 - Dec 28, 2020 at 05:35 AM
lewisbert103 Posts 12 Registration date Thursday December 24, 2020 Status Member Last seen December 29, 2020 - Dec 28, 2020 at 05:35 AM
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4 responses
jerry_maguire
Posts
11
Registration date
Monday December 21, 2020
Status
Member
Last seen
December 23, 2020
2
Dec 21, 2020 at 07:18 AM
Dec 21, 2020 at 07:18 AM
Perform a hard reset
If the computer suddenly fails to startup properly, perform a hard reset as the first action. Performing the hard reset might correct many problems. If the computer still does not start properly, select your symptom from the list below to guide you to the recommended corrective actions.
1. Disconnect all peripheral devices and remove all USB devices and SD media cards.
2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain all residual power and restore default startup settings.
3. Reconnect the AC power adapter (but do not insert the battery), press the Power button, look for glowing lights near the caps lock and num lock keys, and listen for sounds of a fan or other moving parts turning.
If the computer starts normally after performing a hard reset, you are done troubleshooting.
Let me know if this works.
Regards,
Jerry M
If the computer suddenly fails to startup properly, perform a hard reset as the first action. Performing the hard reset might correct many problems. If the computer still does not start properly, select your symptom from the list below to guide you to the recommended corrective actions.
1. Disconnect all peripheral devices and remove all USB devices and SD media cards.
2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain all residual power and restore default startup settings.
3. Reconnect the AC power adapter (but do not insert the battery), press the Power button, look for glowing lights near the caps lock and num lock keys, and listen for sounds of a fan or other moving parts turning.
If the computer starts normally after performing a hard reset, you are done troubleshooting.
Let me know if this works.
Regards,
Jerry M
Dec 23, 2020 at 04:12 AM
Good luck,
Elena