Instagram account help

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cairnsy75
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Sunday December 6, 2020
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December 6, 2020
- Dec 6, 2020 at 07:35 PM
 nikolettazanyik - Mar 14, 2021 at 09:41 PM
My Account was hacked and reported as a Minor account. I am 45 and I use Instagram for work and keeping in touch with Family in the UK. I have provided Instagram and Facebook my Driver's License and my USCIS information to verify my age. I never received a response. I have changed so much for the account that I am getting lost. My account is there - jcairns1975 it was cairns75. My friends and some co workers have been asking what happened. I said I got hacked and can't get back in, I can change, the Email, Username and Cell but sadly not gain access. Any advice as after asking Instagram and Facebook numerous times for help.... Lost and Confused.
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2 replies

David Webb
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Monday November 25, 2019
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Dec 7, 2020 at 03:49 AM
Hello, here is the most complete guide from the Instagram Help Centre on Hacked Accounts, and how to recover them.

Beyond suggesting you follow what this article says, I can't offer any additional guidance - other than being patient when waiting for a response from Instagram / Facebook, as they are typically slow to reply.

Regards
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Hi David just saw this THANK YOU for your reply

Yes the process is slow just wish the instance I replied was the instance I got hell but not easy when billions use the service, I am patient just confused.Will look at your suggestion.

Thanks again much appreciated
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