Can't recover my account - wrong email

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Posts
2
Registration date
Monday July 6, 2020
Status
Member
Last seen
April 11, 2021
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Hello,
My account has been temporarily blocked.
They sent a security code to an email that is NOT mine.
I checked if my facebook email is correct and it is.

I don't know what is this strange email but it is 100 % not mine.

Do you have any advice what I can do to recover my account?

Thank you ????


System Configuration: Android / Chrome 89.0.4389.105

2 replies

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9599
Registration date
Friday October 30, 2015
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Moderator
Last seen
April 11, 2021
1,110
Hi,

I'm afraid that your account has been hacked as Instagram suggest an email address you don't own. Try following the instructions described on this page to recover your account.

Good luck.
Posts
2
Registration date
Monday July 6, 2020
Status
Member
Last seen
April 11, 2021

This is a common glitch with Instagram. I have been facing the issue while registering a new account on Instagram. I was astonished to learn that there are several other users who are facing the same issue. Unfortunately, there is no option to solve the error. However, you can try the method here:(https://fixyourandroid.com/fix/i-cant-sign-up-for-an-instagram-account/) . Good luck!!. Surprisingly writing the Instagram help will give you can robotic reply. It's better to use a new email address and try reporting or claiming the old account, if you are lucky enough you can get access to the account..

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