Audio output device

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Nelly - 21 May 2021 à 09:52
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 24 May 2021 à 18:11
Hello, my audio output suddenly stopped working. Even after I downloaded and installed another high definition audio device it still shows audio output device not installed. Please I need help with the sound sytem. Thanks


System Configuration: Windows / Chrome 90.0.4430.212
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1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
24 May 2021 à 18:11
Hi,

Search for Device Manager from the Start menu and open it. Expand the Sound, video and game controllers section and right-click on the audio device.

Select Update driver > Search automatically for updated driver software. If an update is available, let it install and restart your computer when prompted.

If no update was found, right-click again on the audio device and select Uninstall. Check Delete the driver software for this device, click Uninstall and restart the computer.