Not able to share videos on story

Report
-
Posts
10918
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 26, 2021
-
Hello,
I have been trying to share others' videos on Instagram story but after a few seconds it says couldn't upload. I have heard that many Xiaomi users are facing this problem. What could be the issue and how to solve it

1 reply

Posts
10918
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 26, 2021
1,595
Hi,

It is not allowed to share videos more than 15 seconds to the story. If the video you're trying to share doesn't exceed this limit, check also its format - it should use the MP4 or MOV format.

If you video meets with the requirements, make sure that the Instagram is up to date and try clearing the cache by going to your phone's Settings > Apps > Instagram > Storage.

If you still can't share the video to the story, uninstall and reinstall Instagram.
It happens when I try to reshare someone else's video to story. Uninstalled and reinstalled again but it didn't worked.
Posts
10918
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 26, 2021
1,595 > Pranay
Does it work if you share your own video?