Not able to share videos on story
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Pranay
-
Sep 20, 2021 at 01:15 AM
HelpiOS Posts 14702 Registration date Friday October 30, 2015 Status Moderator Last seen February 16, 2025 - Sep 22, 2021 at 05:36 AM
HelpiOS Posts 14702 Registration date Friday October 30, 2015 Status Moderator Last seen February 16, 2025 - Sep 22, 2021 at 05:36 AM
Hello,
I have been trying to share others' videos on Instagram story but after a few seconds it says couldn't upload. I have heard that many Xiaomi users are facing this problem. What could be the issue and how to solve it
I have been trying to share others' videos on Instagram story but after a few seconds it says couldn't upload. I have heard that many Xiaomi users are facing this problem. What could be the issue and how to solve it
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1 response
HelpiOS
Posts
14702
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
February 16, 2025
1,869
Sep 20, 2021 at 03:17 AM
Sep 20, 2021 at 03:17 AM
Hi,
It is not allowed to share videos more than 15 seconds to the story. If the video you're trying to share doesn't exceed this limit, check also its format - it should use the MP4 or MOV format.
If you video meets with the requirements, make sure that the Instagram is up to date and try clearing the cache by going to your phone's Settings > Apps > Instagram > Storage.
If you still can't share the video to the story, uninstall and reinstall Instagram.
It is not allowed to share videos more than 15 seconds to the story. If the video you're trying to share doesn't exceed this limit, check also its format - it should use the MP4 or MOV format.
If you video meets with the requirements, make sure that the Instagram is up to date and try clearing the cache by going to your phone's Settings > Apps > Instagram > Storage.
If you still can't share the video to the story, uninstall and reinstall Instagram.
Sep 20, 2021 at 08:40 AM
Sep 22, 2021 at 05:36 AM