Account Locked Out/No Response from FB

Solved/Closed
PaulineGiese - Sep 23, 2021 at 12:17 AM
HelpiOS Posts 14327 Registration date Friday October 30, 2015 Status Moderator Last seen May 8, 2024 - Jun 5, 2022 at 07:47 AM
I have submitted my ID to confirm my identity successfully, received email with instructions that do not work. Error message stating try again later. I have not received anything notification of ID was rejected. I have submitted and resubmitted with zero response of any kind. I have been locked out since 9/11/2021.

6 responses

HelpiOS Posts 14327 Registration date Friday October 30, 2015 Status Moderator Last seen May 8, 2024 1,884
Jun 5, 2022 at 07:47 AM
Hi,

If you got a response from Facebook with instructions, but you still can't access your account, try confirming your identity again and wait until they get back to you.

The review process may take some time - take a look at this article for more info.

Good luck
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