Multiple backups?

TerminatorX5 - Nov 2, 2021 at 08:16 PM
HelpiOS Posts 12809 Registration date Friday October 30, 2015 Status Moderator Last seen September 28, 2022 - Nov 3, 2021 at 08:50 AM
Hello,
By default the chats are backed up locally and on Google Drive around 2am.

So, if I delete a chat from my account history at say, 1:30am, and the fresh backup is pushed out, I will not be able to get that specific chat back, as it is deleted from phone, and the new backup file (without that chat), is pushed to Google drive.

Or... Is there a way to recover that chat? I deleted the app, reinstalled it and the chat didn't come back... ????


System Configuration: Android / Chrome 95.0.4638.50

1 reply

HelpiOS Posts 12809 Registration date Friday October 30, 2015 Status Moderator Last seen September 28, 2022 1,825
Nov 3, 2021 at 08:50 AM
Hi,

If the chat was not backed up on the local backup and Google Drive didn't save it either, recovery will not be possible, unfortunately.

I recommend that you create backups regularly to avoid losing your chats next time.
0