Help- sons laptop not working

Tconroy1 - Nov 26, 2021 at 11:13 PM
 Tconroy1 - Nov 26, 2021 at 11:14 PM
My sons laptop shows this media or flash drive needed to reset password but son never changed his password ever, does he have a virus now it's a new Dell HP laptop

1 response

Plus tried to hard reset and unable too?