Google couldn't verify that this account belongs to you

Closed
Yogesharmaaa - Dec 2, 2021 at 01:03 PM
HelpiOS Posts 13028 Registration date Friday October 30, 2015 Status Moderator Last seen December 1, 2022 - Dec 2, 2021 at 06:38 PM
Hello,



System Configuration: Android / Chrome 96.0.4664.45


I have forgetten my google account password
I am getting the otp on my number but after that "an email verification code was just sent to ***@***"

So can you plz tell me how can i change my recovery email id

***@*** this is my old account

And this as my recovery id - ***@***

1 reply

HelpiOS Posts 13028 Registration date Friday October 30, 2015 Status Moderator Last seen December 1, 2022 1,868
Dec 2, 2021 at 06:38 PM
Hi,

It is impossible to update your recovery methods if you don't have access to your account. I invite you to follow these instructions to recover your Google account.

In case you can't get the code using your current recovery methods, try answering Google's questions as best you can to prove that you're the legitimate owner.

Then, give them an email to which you've access so that Google can get back to you.

Good luck
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