Google couldn't verify that this account belongs to you

Closed
Yogesharmaaa - Dec 2, 2021 at 01:03 PM
HelpiOS Posts 14388 Registration date Friday October 30, 2015 Status Moderator Last seen July 17, 2024 - Dec 2, 2021 at 06:38 PM
Hello,



System Configuration: Android / Chrome 96.0.4664.45


I have forgetten my google account password
I am getting the otp on my number but after that "an email verification code was just sent to ***@***"

So can you plz tell me how can i change my recovery email id

***@*** this is my old account

And this as my recovery id - ***@***

1 response

HelpiOS Posts 14388 Registration date Friday October 30, 2015 Status Moderator Last seen July 17, 2024 1,878
Dec 2, 2021 at 06:38 PM
Hi,

It is impossible to update your recovery methods if you don't have access to your account. I invite you to follow these instructions to recover your Google account.

In case you can't get the code using your current recovery methods, try answering Google's questions as best you can to prove that you're the legitimate owner.

Then, give them an email to which you've access so that Google can get back to you.

Good luck