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Instagram comment section in chronological order help me

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emilioj_88 - 15 Dec 2021 à 17:20
HelpiOS Posts 15581 Registration date Friday 30 October 2015 Status Moderator Last seen 21 July 2026 - 21 Dec 2021 à 10:09
Since 2 months in my account the comment section of others posts are in cronological order, i tried everything like unistalling the app, deleting the cache/data, using it in another devices like the PC and nothing works. Also i don't get a response from Instagram and i don't find the solution in Instagram help page. The problem is that it looks that only happened to me cause all my friends and family have the normal comment section (most liked comments first)
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HelpiOS Posts 15581 Registration date Friday 30 October 2015 Status Moderator Last seen 21 July 2026 1,880
16 Dec 2021 à 10:24
Hi,

Instagram is adding a new option to show posts from your following in chronological order, and perhaps, they're also testing a new display of the comments section.

I suggest that you take a look at your account settings to see if there's any option related to that.
emilioj_88
17 Dec 2021 à 16:55
Hi thanks for your reponse, i had seen that some people have an option to sort comments but i don't have that option. I also try to search for another options in settings but none can change the order of the comments.
I understand that Instagram changes things but the problem is that looks that only happened to me is that not rare? Or Instagram is using my account as an experiment?
HelpiOS Posts 15581 Registration date Friday 30 October 2015 Status Moderator Last seen 21 July 2026 1,880 > emilioj_88
21 Dec 2021 à 10:09
New features are not released to all users at the same time. They select a group of users (depending on certain criteria, perhaps) to test and deploy the features, then extend them to other users gradually.

You can also submit your feedback to Instagram if you want:
  • Select your profile picture,
  • Go to Menu > Settings,
  • Select Help > Report a Problem.

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