Can’t see or reply to comments at my own posts

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Instagram

Snowglobeforever - Jun 16, 2021 at 08:10 AM
Arman3212 - Aug 4, 2022 at 11:00 AM

Hello,

Please help. At all my posts on Instagram I cant see or reply to comments that are made at my posts. Tried everything and all the settings seem correct.

Any ideas?

System Configuration: iPhone / Safari 604.1

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3 responses

Answer 1 / 3

bae4evauk
Mar 5, 2022 at 02:54 PM

hi, how did you get this fixed if you did? The same thing is happening to me rn

Answer 2 / 3

HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 1,891
Jun 16, 2021 at 02:28 PM

Hi,

If you're trying to reply to comments directly through the Instagram app, try from the website instead, to see if the problem is related to the app or your account.

Snowglobeforever Posts 3 Registration date Wednesday June 16, 2021 Status Member Last seen June 16, 2021 1
Jun 16, 2021 at 02:33 PM

Thank you. I did. On my laptop there is no problem and i can respond. It is only on the app in my Phone

HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 1,891 > Snowglobeforever Posts 3 Registration date Wednesday June 16, 2021 Status Member Last seen June 16, 2021
Jun 16, 2021 at 02:37 PM

Check if an update is available for the app. If not, you can try to reinstall it.

Snowglobeforever Posts 3 Registration date Wednesday June 16, 2021 Status Member Last seen June 16, 2021 1 > HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024
Jun 16, 2021 at 02:40 PM

Already did that. There is no update. I restarted my phone and deleted instagram and reinstalled it.
I have 3 instagram accounts which i can switch. The otter 2 work perfectly. It is just one account which doesnt

Ok, in this case, report the problem to Instagram.

Tap on your profile icon and open the Menu.

Select Settings and choose Help > Report a problem.

Thanks a lot! Will do that!

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