Can’t see or reply to comments at my own posts

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Snowglobeforever - Jun 16, 2021 at 08:10 AM
 Arman3212 - Aug 4, 2022 at 11:00 AM
Hello,

Please help. At all my posts on Instagram I cant see or reply to comments that are made at my posts. Tried everything and all the settings seem correct.

Any ideas?

System Configuration: iPhone / Safari 604.1
Related:

3 replies

hi, how did you get this fixed if you did? The same thing is happening to me rn
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HelpiOS
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Jun 16, 2021 at 02:28 PM
Hi,

If you're trying to reply to comments directly through the Instagram app, try from the website instead, to see if the problem is related to the app or your account.
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Snowglobeforever
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Jun 16, 2021 at 02:33 PM
Thank you. I did. On my laptop there is no problem and i can respond. It is only on the app in my Phone
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Jun 16, 2021 at 02:37 PM
Check if an update is available for the app. If not, you can try to reinstall it.
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Snowglobeforever
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Jun 16, 2021 at 02:40 PM
Already did that. There is no update. I restarted my phone and deleted instagram and reinstalled it.
I have 3 instagram accounts which i can switch. The otter 2 work perfectly. It is just one account which doesnt
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Jun 16, 2021 at 02:46 PM
Ok, in this case, report the problem to Instagram.

Tap on your profile icon and open the Menu.

Select Settings and choose Help > Report a problem.
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Snowglobeforever
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Jun 16, 2021 at 02:50 PM
Thanks a lot! Will do that!
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Hi, I have the same issue for 10 days. Cannot read or reply to comments on my posts and also cannot read/like comments on other profiles. Have reported this to Instagram 2 times already. It's not fixed yet.
1

Hi, this iscgappening to me now fircthe last 2 days. Did anyone get theirs sorted thanks

0
Arman3212 > Kg
Aug 4, 2022 at 11:00 AM

Same

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