Can’t see or reply to comments at my own posts

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10051
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Friday October 30, 2015
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Hello,

Please help. At all my posts on Instagram I cant see or reply to comments that are made at my posts. Tried everything and all the settings seem correct.

Any ideas?

System Configuration: iPhone / Safari 604.1

1 reply

Posts
10051
Registration date
Friday October 30, 2015
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1,358
Hi,

If you're trying to reply to comments directly through the Instagram app, try from the website instead, to see if the problem is related to the app or your account.
Posts
10051
Registration date
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Wednesday June 16, 2021
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Check if an update is available for the app. If not, you can try to reinstall it.
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Wednesday June 16, 2021
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Posts
10051
Registration date
Friday October 30, 2015
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Already did that. There is no update. I restarted my phone and deleted instagram and reinstalled it.
I have 3 instagram accounts which i can switch. The otter 2 work perfectly. It is just one account which doesnt
Posts
10051
Registration date
Friday October 30, 2015
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Moderator
Last seen
July 24, 2021
1,358 >
Posts
3
Registration date
Wednesday June 16, 2021
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June 16, 2021

Ok, in this case, report the problem to Instagram.

Tap on your profile icon and open the Menu.

Select Settings and choose Help > Report a problem.
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Posts
10051
Registration date
Friday October 30, 2015
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Thanks a lot! Will do that!
Posts
10051
Registration date
Friday October 30, 2015
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Moderator
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1,358 >
Posts
3
Registration date
Wednesday June 16, 2021
Status
Member
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You're welcome! Don't hesitate to come back to keep me posted or if you've another query.

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