Can’t see or reply to comments at my own posts

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Instagram

Snowglobeforever - 16 Jun 2021 à 08:10
Arman3212 - 4 Aug 2022 à 11:00

Hello,

Please help. At all my posts on Instagram I cant see or reply to comments that are made at my posts. Tried everything and all the settings seem correct.

Any ideas?

System Configuration: iPhone / Safari 604.1

Instagram says 3 comments but i only see 2
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3 responses

Réponse 1 / 3

bae4evauk
5 Mar 2022 à 14:54

hi, how did you get this fixed if you did? The same thing is happening to me rn

Réponse 2 / 3

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
16 Jun 2021 à 14:28

Hi,

If you're trying to reply to comments directly through the Instagram app, try from the website instead, to see if the problem is related to the app or your account.

Snowglobeforever Posts 3 Registration date Wednesday 16 June 2021 Status Member Last seen 16 June 2021 1
16 Jun 2021 à 14:33

Thank you. I did. On my laptop there is no problem and i can respond. It is only on the app in my Phone

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880 > Snowglobeforever Posts 3 Registration date Wednesday 16 June 2021 Status Member Last seen 16 June 2021
16 Jun 2021 à 14:37

Check if an update is available for the app. If not, you can try to reinstall it.

Snowglobeforever Posts 3 Registration date Wednesday 16 June 2021 Status Member Last seen 16 June 2021 1 > HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026
16 Jun 2021 à 14:40

Already did that. There is no update. I restarted my phone and deleted instagram and reinstalled it.
I have 3 instagram accounts which i can switch. The otter 2 work perfectly. It is just one account which doesnt

Ok, in this case, report the problem to Instagram.

Tap on your profile icon and open the Menu.

Select Settings and choose Help > Report a problem.

Thanks a lot! Will do that!

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