Hello, I already send in all possible forms for disabled accounts and google support, and keep receiving a reply that my YOUTUBE account is disabled and that I should log in and correct the username. The problem is that the GMAIL account is disabled and I cannot sign in at all. Is there a way to enable the account?? Configuration: Windows 7 / Chrome 51.0.2704.103

Hello Why was your Gmail disabled?

GMAIL Account Disabled

Answer 2 / 9

jennyjonson Posts 1 Registration date Monday August 8, 2016 Status Member Last seen August 8, 2016
Aug 8, 2016 at 08:46 AM

You can retrieve your account using different methods by gmail or you have to create a different account....choice is yours!

gluu14 Posts 7 Registration date Monday August 8, 2016 Status Member Last seen August 9, 2016
Aug 8, 2016 at 12:43 PM

what methods besides filling out that form

gluu14 Posts 7 Registration date Monday August 8, 2016 Status Member Last seen August 9, 2016
Aug 8, 2016 at 01:20 PM

Google does not provide another way to sign into this account at this time.
This is what happens when we want to access the account and verify security info

Answer 3 / 9

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Aug 8, 2016 at 04:18 PM

Since you have violated the terms of use it will be impossible to enable your account and Gmail does not offer any way to appeal their decision.

Sorry

Answer 4 / 9

gluu14 Posts 7 Registration date Monday August 8, 2016 Status Member Last seen August 9, 2016
Aug 8, 2016 at 05:04 PM

no violations have been committed, that is just ther message being received. How can we reinstate the account? and why do we keep on getting replies about the YouTube account??

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Answer 5 / 9

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Aug 8, 2016 at 05:24 PM

"why do we keep on getting replies about the YouTube account"

That is an excellent question which I thought about asking you.

There is no relation between YouTube and Gmail!

Do you have a YouTube account?

Did you ever send a YouTube url link via Gmail?

Did you ever received a message that your account was disabled for security reasons?

Answer 6 / 9

gluu14 Posts 7 Registration date Monday August 8, 2016 Status Member Last seen August 9, 2016
Aug 8, 2016 at 10:27 PM

don't have a YouTube account as far as we know. Never sent a YouTube - maybe received. This is the reply that we got tens of times after filling out the "disabled" form:
Hello,
Your YouTube account is currently disabled because of violations on Google+. Your videos have not been deleted, but are not visible to anyone. If you’d like to appeal this decision, please do so by navigating to this page https://support.google.com/googlecurrents/answer/6320424?visit_id=637146175617579783-2622401211&rd=1 and following the instructions provided.

Please note that when a YouTube channel is connected to a Google+ profile, deleting the Google+ profile also disables the YouTube channel.

Sincerely,
The YouTube Team

Answer 7 / 9

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Aug 9, 2016 at 06:11 AM

This is weird, I suggest that your account has been hacked.

See this link:

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146169968094191-368404048&hl=en&rd=2

Click on I think someone else is using my account

Good luck

Answer 8 / 9

gluu14 Posts 7 Registration date Monday August 8, 2016 Status Member Last seen August 9, 2016
Aug 9, 2016 at 12:10 PM

Thaks
Still didnt work
when entering the account and password, this is what comes up:

Couldn't sign you in
Google does not provide another way to sign into this account at this time.

H E L P

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Aug 9, 2016 at 04:08 PM

Have you used the account recovery form?

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146169968094191-368404048&hl=en&rd=2#ts=2402623

Answer 9 / 9

tudinh29 Posts 6 Registration date Thursday August 18, 2016 Status Member Last seen August 20, 2016
Aug 18, 2016 at 11:08 PM

Hi @Ambucias
I have same problem as @gluu14

I haven't done anything with youtube or google+ recently.
My account is secured. I believe it has not been hacked
One thing I think that my account is disabled because I send many undeliverable emails in one day. Account's disabled email sent after I send many undeliverable emails
But when I submit appeal forms. I keep receiving a reply that my YOUTUBE account is disabled and that I should log in and correct the username.
It doesn't have any relation
and how can I sign in while my account is disabled ?

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Aug 19, 2016 at 05:44 AM

Hello,

Your account has been hacked.

See this link:

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146169968094191-368404048&hl=en&rd=2

Click on I think someone else is using my account

Good luck

tudinh29 Posts 6 Registration date Thursday August 18, 2016 Status Member Last seen August 20, 2016
Aug 19, 2016 at 06:38 AM

I cannot recover in that way.
"Google does not provide another way to sign into this account at this time."

My account has not been hacked. It's disabled right after I send mail and I violate this rule : Sending a large number of undeliverable messages (messages that bounce back).
https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146167846224131-2933487092&hl=en&rd=1

It's supposed to be re-enble after 24hour but it's been 2 days

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182 > tudinh29 Posts 6 Registration date Thursday August 18, 2016 Status Member Last seen August 20, 2016
Aug 19, 2016 at 06:44 AM

You must wait, nothing else can be done.

tudinh29 Posts 6 Registration date Thursday August 18, 2016 Status Member Last seen August 20, 2016
Aug 19, 2016 at 06:52 AM

yep I would like to wait but all reply emails I recieved is about Youtube account .
It doesn't make anysense. Look like they have never look in the additional information I filled in forms
I'm so frustrated . Hope my account will be back soon

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182 > tudinh29 Posts 6 Registration date Thursday August 18, 2016 Status Member Last seen August 20, 2016
Aug 19, 2016 at 04:12 PM

If it does not make sense, it's because your account has been hacked but you don't want to believe me so wait and it may take forever.

GMAIL Account Disabled

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