What to do about Instagram reels not showing?

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medil0ne Posts 1 Registration date Sunday May 8, 2022 Status Member Last seen May 8, 2022 - May 8, 2022 at 03:24 AM
hamsheena Posts 7 Registration date Tuesday February 14, 2023 Status Member Last seen March 4, 2023 - Mar 4, 2023 at 07:07 AM
Hi,

I know this is an old problem probably with no straight answer. But I would really appreciate it if you give me any tricks which might help to enable the Instagram reels feature.
This is my wife's Instagram and she's really obsessed with it.

Notes:

- The device is an iPhone 13 pro.

- The other account on the same device has the reels.

- The account had the reels for the last 2 months, but suddenly it's not available since last week.

- I tried uninstalling, clearing history, updating the app, logging out, and I sent the help request "something is not working".



PS: I really can't believe after 2 years of releasing this feature, still there are so many people not able to use it. Isn't this a huge disadvantage to other content creators?

Thank you all.

2 responses

kevin_1025 Posts 1 Registration date Wednesday April 6, 2022 Status Member Last seen May 12, 2022
May 12, 2022 at 02:41 AM
You could have forgotten to update your Instagram if you can't find the Reels in your app. It's possible that the Reels option isn't working or showing because of an Old version. To use the Reels, you must upgrade your app to the most recent edition And Then scroll down 4-5 times in the search section until you see the your reels option there
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hamsheena Posts 7 Registration date Tuesday February 14, 2023 Status Member Last seen March 4, 2023 1
Updated on Jul 29, 2023 at 10:12 AM

Hi,

I understand that it can be frustrating when a feature suddenly disappears, especially if it's one that you use often.Make sure that you have not accidentally disabled your Instagram reels. Here are a few things you can try to enable the Instagram Reels feature:

  1. Check if the app is up-to-date: Make sure that the Instagram app is updated to the latest version. You can check for updates in the App Store.

  2. Check if your wife's account is eligible: Instagram Reels is available in certain countries and regions, and not all accounts are eligible. Make sure that your wife's account is eligible for Reels by checking Instagram's help center.

  3. Clear the app cache: Clearing the app cache can sometimes help fix issues with the app. Go to the settings on your iPhone, find the Instagram app, and clear the cache.

  4. Try using a different device: If the Reels feature is available on another account on the same device, try logging in to your wife's account on a different device to see if the feature is available there.

Regarding your comment about the disadvantage to other content creators, I understand your concern. However, Instagram Reels is just one of many features available on the platform, and there are other ways to create and share content. If you continue to experience issues with the Reels feature, you can try reaching out to Instagram's support team for further assistance.

DISCLAIMER: Reply generated with AI.

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