My Spam folder somehow became a subfolder
Closed
ronheller2001
-
May 11, 2022 at 03:16 PM
HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 - May 21, 2022 at 05:08 PM
HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 - May 21, 2022 at 05:08 PM
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3 responses
HelpiOS
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May 13, 2022 at 10:20 AM
May 13, 2022 at 10:20 AM
Hi,
Try going to the messaging app on your desktop where your Yahoo account is sync to, and delete the Spam / Junk folder, then go back to your Yahoo Mail app.
Let me know if that works.
Good luck
Try going to the messaging app on your desktop where your Yahoo account is sync to, and delete the Spam / Junk folder, then go back to your Yahoo Mail app.
Let me know if that works.
Good luck
I'm not sure what you are suggesting. I tried deleting the Buk Mail folder from my desktop Mail app, but it won't let me do that.
HelpiOS
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May 19, 2022 at 08:47 AM
May 19, 2022 at 08:47 AM
Hi,
I've tried to reproduce the issue by creating a new folder named "Test", then I've moved the "Bulk Mail" folder into that new folder (done with Outlook for desktop). On the Yahoo Mail app, the "Spam" folder became a subfolder of the "Test" folder.
Using Mozilla Thunderbird, I've renamed the "Test" folder by "Bulk Mail" and the original folder reappeared. After that, the "Spam" folder was back in place in Yahoo Mail. It was possible to delete the "Test" folder, then.
I hope this will help you to solve your issue.
Good luck
I've tried to reproduce the issue by creating a new folder named "Test", then I've moved the "Bulk Mail" folder into that new folder (done with Outlook for desktop). On the Yahoo Mail app, the "Spam" folder became a subfolder of the "Test" folder.
Using Mozilla Thunderbird, I've renamed the "Test" folder by "Bulk Mail" and the original folder reappeared. After that, the "Spam" folder was back in place in Yahoo Mail. It was possible to delete the "Test" folder, then.
I hope this will help you to solve your issue.
Good luck
HelpiOS
Posts
14304
Registration date
Friday October 30, 2015
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Moderator
Last seen
April 17, 2024
1,891
>
ronheller2001
May 21, 2022 at 05:08 PM
May 21, 2022 at 05:08 PM
The above steps doesn't work with Yahoo itself. You need to download an email software on your PC and sync your account with it. Try Thunderbird, it worked for me to fix the Spam folder.
