Instagram direct messages notifications not working
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kittyf
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Aug 10, 2022 at 06:09 AM
HelpiOS Posts 14411 Registration date Friday October 30, 2015 Status Moderator Last seen August 8, 2024 - Aug 10, 2022 at 07:36 AM
HelpiOS Posts 14411 Registration date Friday October 30, 2015 Status Moderator Last seen August 8, 2024 - Aug 10, 2022 at 07:36 AM
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1 response
HelpiOS
Posts
14411
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
August 8, 2024
1,862
Aug 10, 2022 at 07:36 AM
Aug 10, 2022 at 07:36 AM
Hi,
If you've checked that Push Notifications are enabled both on Instagram and your iPhone, make sure the Do Not Disturb mode isn't turned on. If it is, turn it off or add Instagram to the whitelist so that it can send you notifications.
In addition, check that you haven't enabled any restriction regarding your apps in Screen Time. If none of the above suggestions have helped, update your iPhone to the latest version. As the last resort, reset your iPhone settings to default. To do so, go to Settings > General > Reset > Reset All Settings. Your data won't be erased.
Good luck.