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Photo posted becomes black image

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Tatsu3d - Updated on Feb 17, 2023 at 04:02 PM
HelpiOS Posts 14506 Registration date Friday October 30, 2015 Status Moderator Last seen November 5, 2024 - Mar 1, 2023 at 07:40 AM

Hello, when I posted photo through Android in Instagram app it becomes black and can't see it after it's posted. And I have no idea how to fix it. It would be great to have some help here. Thanks.


Android / Chrome 110.0.0.0

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Answer 1 / 1
HelpiOS Posts 14506 Registration date Friday October 30, 2015 Status Moderator Last seen November 5, 2024 1,866
Updated on Mar 1, 2023 at 07:42 AM

Hi,

It is possible that your image resolution or format is not supported by Instagram. You can try cropping the image a little a bit and make sure that it is in JPEG or PNG format.

If you encounter this issue with any image, reinstall the app.
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