No sound after Windows upgrade

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vinusha - Updated on Feb 19, 2023 at 02:19 PM
HelpiOS Posts 14808 Registration date Friday October 30, 2015 Status Moderator Last seen April 11, 2025 - Feb 19, 2023 at 02:19 PM

Hello,

Please help. I upgraded my OS from XP to Win 7 . Now, I can't hear sound from my PC.
1.When I point the mouse to the music icon on the taskbar, it says "No audio output device is installed."
2. When I go to device manager, "sound, game, video controllers" option is not there.
Windows / Chrome 109.0.0.0

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1 response

Answer 1 / 1

HelpiOS Posts 14808 Registration date Friday October 30, 2015 Status Moderator Last seen April 11, 2025 1,869
Feb 19, 2023 at 02:19 PM

Hi,

The required drivers are missing.

In order to assist you, please provide your PC's make and model.

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