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2 responses
May 20, 2023 at 03:15 PM
Hi,
Try removing WhatsApp from battery optimization. Another solution found in this thread consists in disabling the "Power Saving" mode of your phone, as it seems to interfere with the group chat feature.
Hope this helps.
May 22, 2023 at 06:27 AM
Hey there! It sounds frustrating that you're experiencing issues with group chats on your phone. It's good that you've already tried a few troubleshooting steps. Since restarting your phone, clearing app data, and reinstalling the app didn't work, here are a couple more things you can try:
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Check your network connection: Make sure you have a stable internet connection on your phone. Sometimes, poor network connectivity can cause issues with group chats. Try switching between Wi-Fi and mobile data to see if that makes a difference.
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Update your phone's software: While you mentioned having the latest software update, it's worth double-checking if there are any pending updates for your Huawei P40 Pro. Keeping your phone's software up to date can help resolve compatibility issues with apps like WhatsApp.
May 30, 2023 at 02:32 AM
Hello. Power optimization is not activated, but did toggle it to see if there are any changes. Still not working correctly, but thank you for the reply.