Easiest way to achieve selected message recepient

Hi,

WhatsApp doesn't support such feature. However, there are two workarounds:

• Make a long press on a message sent by one of the staff members, then select the option to reply privately. For example, each members of the staff can post a message in the group like "I handle that service, send me a message if you need it".
• Another solution is to mention the staff members using the @ in a message. They'll be notified in their WhatsApp chat when someone mention them - and an option will be available to them to see all the messages that mention their names.

I know these workarounds aren't very practical, but that's the best thing I've found we can do with WhatsApp. Alternatively, you can look for another solution, like a support ticket system. It should suits your need better than the WhatsApp group.

Hope that helps.

Good day!

Try making a distinct group just for the staff personnel to accomplish your purpose of sending messages from residents to the 7 maintenance and office staff members solely using WhatsApp. This allows residents to choose the staff group when sending messages rather than the general group, which includes all residents.

Having a separate group for the staff allows you to make sure that only the 122 residents' message boxes are clogged with messages intended for the office and maintenance personnel.

I hope this answer serves your needs. Cheers!