New WA desktop app slow to show messages
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Tim091
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Jul 2, 2023 at 02:49 AM
HelpiOS Posts 14512 Registration date Friday October 30, 2015 Status Moderator Last seen November 10, 2024 - Sep 12, 2023 at 02:47 PM
HelpiOS Posts 14512 Registration date Friday October 30, 2015 Status Moderator Last seen November 10, 2024 - Sep 12, 2023 at 02:47 PM
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Tim091
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Sep 12, 2023 at 02:10 PM
Sep 12, 2023 at 02:10 PM
Thanks but this was one issue too many with the latest version. I am now using Altus as it allows me to use an older, stable version of WA.
HelpiOS
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Sep 12, 2023 at 01:55 PM
Sep 12, 2023 at 01:55 PM
Hi,
Can you check if WhatsApp is allowed to run in the background?
- Go to the Start menu > Settings;
- Select Privacy > Background apps;
- Turn on WhatsApp in the list.
If the issue persists, check if a new version is available. Otherwise, try uninstalling and reinstalling WhatsApp.
Good luck
Sep 12, 2023 at 02:47 PM
Thanks for getting back to me.