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Sound problem

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Penuel - Jul 23, 2023 at 05:54 PM
HelpiOS Posts 17930 Registration date Friday October 30, 2015 Status Moderator Last seen January 12, 2026 - Jul 23, 2023 at 06:03 PM

Hello,

My proline notebook v1165c4 no sound ,I try to reinstall windows.

Troubleshooting but still no sound.

I go to device manager to update but still no avaible drivers for it.any help
Android / Chrome 114.0.0.0

1 response

Answer 1 / 1
HelpiOS Posts 17930 Registration date Friday October 30, 2015 Status Moderator Last seen January 12, 2026 1,879
Jul 23, 2023 at 06:03 PM

Hi,

Right-click on your sound device in Device Manager and go to Proprieties > Details. Choose Hardware IDs in the dropdown menu and provide us the first ID.

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