Can't get messages in between a certain period
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Oct 27, 2023 at 01:06 PM
HelpiOS Posts 14310 Registration date Friday October 30, 2015 Status Moderator Last seen April 23, 2024 - Oct 27, 2023 at 06:04 PM
HelpiOS Posts 14310 Registration date Friday October 30, 2015 Status Moderator Last seen April 23, 2024 - Oct 27, 2023 at 06:04 PM
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1 response
HelpiOS
Posts
14310
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
April 23, 2024
1,891
Oct 27, 2023 at 06:04 PM
Oct 27, 2023 at 06:04 PM
Hi,
Your Huawei was off during this period obviously, right?
When someone send a message, it will first go to WhatsApp's servers and then be delivered to your phone. If your phone is off or has no internet access, it will remain on the servers so that it will be delivered as soon as your phone is on and connected to the network.
Now, since your phone was off during a long time, the messages sent to you was deleted from WhatsApp's servers because they aren't kept indefinitely. That's why you didn't receive any new message when you checked WhatsApp.
Your contacts should also have noticed that their messages wasn't delivered due to the single tick - meaning that the messages are sent, but not delivered (two ticks).
