Can't select text

Closed
Meshack - Sep 29, 2021 at 02:56 AM
HelpiOS Posts 13028 Registration date Friday October 30, 2015 Status Moderator Last seen December 1, 2022 - Sep 30, 2021 at 05:36 AM
Hello,


I need help, I can't select a text on what's app chat so as to copy or reply directly or privately.

Kindly assist
System Configuration: Windows / Chrome 94.0.4606.61
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1 reply

HelpiOS Posts 13028 Registration date Friday October 30, 2015 Status Moderator Last seen December 1, 2022 1,868
Sep 30, 2021 at 05:36 AM
Hi,

To copy a message, make a long press on it and choose the copy option. If this doesn't work, try the following steps to try to fix the issue:
  • Restart your phone.
  • Clear WhatsApp's cache (for Android). Go to Settings > Apps > WhatsApp > Storage.
  • Update WhatsApp to the latest version.
  • Uninstall and reinstall WhatsApp : before doing so, create a backup of your data. In WhatsApp, select the 3 dots and go to Settings > Chats > Chat backup > Back up.


If the issue persists, a workaround is to choose to share the chat conversation by email and from the attached file, you can copy the text.
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