Can't select text

Solved/Closed
Meshack - 29 Sep 2021 à 02:56
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 30 Sep 2021 à 05:36
Hello,


I need help, I can't select a text on what's app chat so as to copy or reply directly or privately.

Kindly assist
System Configuration: Windows / Chrome 94.0.4606.61
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1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
30 Sep 2021 à 05:36
Hi,

To copy a message, make a long press on it and choose the copy option. If this doesn't work, try the following steps to try to fix the issue:
  • Restart your phone.
  • Clear WhatsApp's cache (for Android). Go to Settings > Apps > WhatsApp > Storage.
  • Update WhatsApp to the latest version.
  • Uninstall and reinstall WhatsApp : before doing so, create a backup of your data. In WhatsApp, select the 3 dots and go to Settings > Chats > Chat backup > Back up.


If the issue persists, a workaround is to choose to share the chat conversation by email and from the attached file, you can copy the text.