Can’t pin chats
Owusu_Richhyllico
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May 13, 2024 at 08:24 AM
HelpiOS Posts 14386 Registration date Friday October 30, 2015 Status Moderator Last seen July 11, 2024 - May 13, 2024 at 05:10 PM
HelpiOS Posts 14386 Registration date Friday October 30, 2015 Status Moderator Last seen July 11, 2024 - May 13, 2024 at 05:10 PM
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1 response
HelpiOS
Posts
14386
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
July 11, 2024
1,878
May 13, 2024 at 05:10 PM
May 13, 2024 at 05:10 PM
Hi Richard,
First of all, make sure WhatsApp is up to date. If it is, try clearing the app's cache (Android only) and restart your phone. If the issue persists, try using WhatsApp Web to pin your chats.
If you still can't pin your chats even with WhatsApp Web, report the issue to WhatsApp.