Can’t pin chats

Owusu_Richhyllico - May 13, 2024 at 08:24 AM
HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 - May 13, 2024 at 05:10 PM

Hello, I’m Richard 

I haven’t pinned any chats, yet when I try to pin a chats it says I can’t pin more than 3 chats 

why??


iPhone / Safari 15.6.6

1 response

HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 1,884
May 13, 2024 at 05:10 PM

Hi Richard,

First of all, make sure WhatsApp is up to date. If it is, try clearing the app's cache (Android only) and restart your phone. If the issue persists, try using WhatsApp Web to pin your chats.

If you still can't pin your chats even with WhatsApp Web, report the issue to WhatsApp.


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