Getting to the internet

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Hello,
I am trying to find out why I cannot get to the internet while I am looking at my e-mail messages . When someone sends me a link or even trying to get help through the help bar nothing happens. Any suggestions? Thanks

1 reply


Dear User,

Please check your connection settings and cables. Please make sure if the cables are working if not may be there's a problem with your router or modem!

I will advise you to contact your Internet Service Provider

Thanks