MY CD-ROM WON'T READ MY NEW SOFTWARE PROGRAM

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SHELLY - Jul 12, 2009 at 05:31 PM
sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 - Jul 17, 2009 at 12:40 PM
Hello,
I'VE PURCHASE A PRINT ARTIST VERSION 22 SOFTWARE FROM OFFICE DEPOT. IT CAME WITH 2 DVD INSTALLATION DISK. BUT MY CD-ROM DRIVE WON'T READ THE DISK, BUT READ OTHER CD DISK/PROGRAMS. I JUST GOT MY COMPUTER FIX A WEEK AGO CLEARING UP ALL VIRUS. PLEASE HELP ME WITH THIS PROGRAM. DO ANYONE HAVE ANY SOLUTION TO THIS PROBLEM. I ALSO HAVE WINDOW XP ON MY COMPUTER WHICH THE SOFTWARE REQUIRES.

1 reply

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Jul 17, 2009 at 12:40 PM
hi,

give a look at the disk drive and see if it's written CD-ROM or DVD-ROM.

if there is only CD-ROM, then the drive wont read the disks as it won't be able to read DVDs.

if there's written DVD-ROM, then you should try to update its driver and then try again.
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