Why I cannot see the otherr person when I am

Closed
Solai - Jul 31, 2009 at 03:46 PM
 Blocked Profile - Aug 1, 2009 at 02:42 AM
Hello,
I have a dell inspiron laptop with a built in camera. My sister has just got a webcam & we decided to chat. She could see us but everytime I accepted her call on the webcam her screen was black + we could not hear each other please advice

1 response

Blocked Profile
Aug 1, 2009 at 02:42 AM
Dear Sir,

If you are using Windows Live Messenger,

Please use the 8.5 version

Download it here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&DisplayLang=en

Tell your sister to install the same version

Then to complete the Audio and Video setup in the Option Menu

Thanks
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