'We can't find HD audio device' [Solved/Closed]

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Hello,
My MOBO
ASRock - G41M-LE/H
Audio - 7.1 CH Windows® Vista™ Premium Level HD Audio (VIA® VT1708S Audio Codec)

I'm running XP Pro (32bit) I have no sound, or devices capable of playing sound.

I can't install the codec that's already on the CD. There is nothing in my Device Manager, and I can't search/add anything related to sound....So Does my MB have integrated sound(It's supposed to)? What do I need to do?

This is my system to a T...https://www.tomshardware.com/reviews/core-2-overclock,2310.html

I have only the OS and any CD/Drivers that came with the newly purchased hardware...all freshly built/installed.

Please help!

11 replies

i to had this promblem NO SOUND CARD and NO AUDIO DEVICE
just found it worked great
thanks to thomaslee

KB888111 can be installed on top of SP3. Follow the instructions below.



1) Use 7-zip or WinRAR to extract

2) Extract KB888111XPSP2.exe to a folder such as C:\KB888111XPSP2

3) Open Device Manager, search for the Unknown PCI device

4) Right click on the Unknown PCI device to update the driver

5) Point the driver path to this C:\KB888111XPSP2\commonfiles\



It should be able to update. Install the audio driver on your machine. Good luck!



Also read these threads for more information.



http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2721330&SiteID=17

&

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2615992&SiteID=17



Regards,

Thomas




troubled241 wrote:
Then I found that if I installed all my HP or Toshiba drivers before I install XP SP3 I have success. To install Realtek or KB88811, XP SP3 must be removed.


https://social.technet.microsoft.com/Forums/en-US/dd309773-6bb6-4311-8d9f-28d848bca4f8/realtek-hd-audio-device?forum=itproxpsp
19
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 4118 users have said thank you to us this month

more simple plz
yes it is 100% working.
Thank you very much .. I dont understand really these things with PC and drivers but it worked for me :)
thank you!!!!!
I hope it is effective in other motherboard, like hp, dell and asus.
As for now I try it in msi its work.
btw thank you again
MS UAA ou KB888111

install it
Serious replies only please....use the CD and install all?

Did you even read my post?

To clarify things, When I 'install all from my CD' I get the "We can't find HD audio device"

The CD and ASRock website codec aren't working, mainly b/c there isn't any audio device to recognize...
KB888111 can be installed on top of SP3. Follow the instructions below.



1) Use 7-zip or WinRAR to extract

2) Extract KB888111XPSP2.exe to a folder such as C:\KB888111XPSP2

3) Open Device Manager, search for the Unknown PCI device

4) Right click on the Unknown PCI device to update the driver

5) Point the driver path to this C:\KB888111XPSP2\commonfiles\



It should be able to update. Install the audio driver on your machine. Good luck!





Great advice! Thank you very much! I 'd this error(appr.):"System doesn't need this update" I was going to uninstall SP3 on XP))
Just saw your suggestion. What a time saver. Fanstastic. Thanks so much. Very helpful indeed.
Brilliant. So glad to find this solution - thanks.

I'm having the exact same problem, drivers won't work and it refuses to find the onboard sound. I went into BIOS and changed it from "auto" to "enabled" but it didn't do anything, anybody have a fix?
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Hello,

Do u have XP SP2 or SP3 ?
inserd motherboard CD, next right clik on my computer and manage and search the prob.. il will be with a yellow "?" is wil be 1 if u don't heav other probs ;)
I too faced the same problem when I did a fresh install of Windows XP. I later installed XP service pack 2 (SP2) and then ran the VIA audio driver installation again. This time it worked fine. Try it out.
i was having same problem from week after re instilling windows .

nothing worked then I tried this

Just plug everything in port and try re installing
Thank you SO MUCH, Groob!
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hi there,

use the cd provided

and install all

Thanks