Please follow the below mentioned steps and uninstall the Audio Device from the Device Manger and then restart the computer:
1. Right click the Computer icon on the Desktop.
2. Select Manage.
3. Select Device Manager under Computer Management from the left pane.
4. Then expand the device "Sound, video and game controllers" from right pane.
5. Right click the Device listed.
6. Click "Uninstall".
The above steps will load the default Windows Drivers for the sound card (if Windows Operating System supports you Sound Card). If the issue is still not fixed, do reply with the exact text of the failure you receive during installation, the version of Windows Operating System in your computer and the name of the device(s) listed under "Sound, video and game controllers" in Device Manager.
Please do write back to us.