Cannot WD External Hard Drive Closed

Question

Hello,

I have a WD external hard drive that is full of important information and was working perfectly until yesterday. 

Now, when I connect it to my USB port, it lights up, but I cannot find it in My Computer. I know the computer has recognized that something is attached, because when I go to the disconnect icon in the bottom right, it says "disconnect USB mass storage device", but I cannot find it anywhere else. 

Any help would be really appreciated, as I'm traveling and the info is vital. 

Thank you very much!

pcsces · Answer

Dear Sir,

Right Click on My Computer, 

Select Manage then click on Disk Management

Try to locate the External Hard drive,

Just change the path letter example, from F: to G:

Then it will appear in My Computer

Cannot WD External Hard Drive

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