No audio output device is installed

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Rich - Nov 19, 2009 at 03:52 PM
 Rich - Nov 20, 2009 at 08:40 AM
Hello,

My Dad has Vista on a Packard Bell 2380 AMD Athlon 64 3800+ processor. I bought him Advent speakers to go with this, but the speaker icon in the bottom right corner of the monitor has a white cross in a red circle over it and says "No audio output device is installed." I've tried some of the suggestions on your site but none have worked. Can you help?

Much obliged
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2 responses

closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Nov 20, 2009 at 05:23 AM
hi there,

so the driver is missing

download the driver from official website:

http://support.packardbell.com/uk/

Thanks
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Hi

Thanks for the suggestion. I did try this but the problem remains. I suspect that the PC does not have a sound card. Could this be the reason? How can I check? If so, what should I do?

I think this may be the reason because there was and still is a 'Realtek high definition audio driver' in the device manager sub-folder 'Sound, video and game controllers.' However, in the 'Sound' folder in the control panel, under both the 'playback' and 'recording' tabs, the message says "no audio devices are installed."

I look forward to hearing from you.
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