No audio output device is installed Closed

Question

Hello,

My Dad has Vista on a Packard Bell 2380 AMD Athlon 64 3800+ processor. I bought him Advent speakers to go with this, but the speaker icon in the bottom right corner of the monitor has a white cross in a red circle over it and says "No audio output device is installed." I've tried some of the suggestions on your site but none have worked. Can you help?

Much obliged

closeup22 · Answer

hi there,

so the driver is missing

download the driver from official website:

http://support.packardbell.com/uk/

Thanks

Rich · Answer

Hi

Thanks for the suggestion. I did try this but the problem remains. I suspect that the PC does not have a sound card. Could this be the reason? How can I check? If so, what should I do?

I think this may be the reason because there was and still is a 'Realtek high definition audio driver' in the device manager sub-folder 'Sound, video and game controllers.' However, in the 'Sound' folder in the control panel, under both the 'playback' and 'recording' tabs, the message says "no audio devices are installed."

I look forward to hearing from you.

No audio output device is installed

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