No audio output device is installed

 Rich -

My Dad has Vista on a Packard Bell 2380 AMD Athlon 64 3800+ processor. I bought him Advent speakers to go with this, but the speaker icon in the bottom right corner of the monitor has a white cross in a red circle over it and says "No audio output device is installed." I've tried some of the suggestions on your site but none have worked. Can you help?

Much obliged

2 replies

Registration date
Friday May 15, 2009
Last seen
October 7, 2010
hi there,

so the driver is missing

download the driver from official website:


Thanks for the suggestion. I did try this but the problem remains. I suspect that the PC does not have a sound card. Could this be the reason? How can I check? If so, what should I do?

I think this may be the reason because there was and still is a 'Realtek high definition audio driver' in the device manager sub-folder 'Sound, video and game controllers.' However, in the 'Sound' folder in the control panel, under both the 'playback' and 'recording' tabs, the message says "no audio devices are installed."

I look forward to hearing from you.