Sony viao laptop Cant hear any sound [Solved/Closed]

Hash - Sep 13, 2008 at 04:58 PM - Latest reply:  Madalina5
- Mar 9, 2017 at 09:36 AM

I have a sony viao laptop with Vista basic installed. I do not know what happpend but I cannot hear any sound wen I play anything. But wen I start my computer, the sound tht comes from windows wen it get started, I do get that but nif then I try to play any clip movie or anything, it didnt sounds. So kindly help me out. I kno this problems is kinda like not believin. I m also shocked but plz plz help me!!!
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Thank you

Thank you, Danixsaurr 96

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Thanks Danixsaurr - that worked for me! Something so simple - I was going mad.
the playback buttons r shaded gray its not an option
@dphi1 the same thing happened to me, just disable ur speakers as an audio device and then enable them again, that worked on mine
Oh my godd, thank you soo much
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Mar 17, 2009 at 04:34 AM
Thank you

U must re-install ur audio device with its driver. There r 3 ways to get this driver

1- If ur HD has never been formated, u'll find an "Auio" folder in C:\Drivers.
2- Ur recovery CD
3- The Sony support website
Thaaaaaaaaank you so much !
Thank you
i too have the same problem hash if u know the solution please kindly inform me
bigdaddy > Mirai Rai - Nov 2, 2009 at 06:49 PM
can you let let know of the website that helped you with your sound problem, im having to use my laptop without sound and its driving me crazy
hruday > jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - May 4, 2009 at 03:29 AM
how do I re-install my audio devices??? I have tried all putting all the devise drivers for sont vaio website, but still it dosnt work
Since this is an old post, you might have found the answer. But I too had the same problem with my laptop. It turned out that using the earjack caused the problem. After using it, sometimes I got sound from my computer, sometimes not. To fix the problem, stick the jack in the jack port and pull it in and out many times until you hear the sound coming from your computer, not the earphones. I think there must be bad port connections in laptops because this seems to have fixed other laptops besides mine. I no longer use the earjack because its too much of a hassle to fix it each time, but at least I can now get sound.
hey go to start then go to control panel then after that go to sounds and device click it and ther u go
thank you charles
Thank you
same problem
i went to control panel
found sound device
uninstall the driver
reboot the system
and the system automatically insttalled the driver again
and well for now its working again ...
mayb need to upgrade bios ... but this works for now
robert_realestate 2 Posts Saturday January 10, 2009Registration date January 10, 2009 Last seen - Jan 10, 2009 at 08:30 PM
Thank you
I have a cr120 e also that had the same problem. There is a BIOS update that will fix the problem
all you have to do is go to the Sony support web page and download PHBSYS-16124100-US. It is a patch that should fix the errors in the SP1 update for vista.
Thanks..... so far so good. Updating the BIOS seems to be the answer. It worked for me and I have a Vaio VGN CR11-GH
Thank you so much Robert - I've been messing around with this for a year - tried a hundred different things. Thanks!
I have a VGN- CR220E that has had this problem for such a long time. I tried everything to fix it, but nothing worked. Thank you so much - I finally have sound again! The patch number was actually different - PHBSYS-15626900-US.EXE, but I never would have found it withut your post.
i found going to the sony support website and re-installing or updating the audio drivers FIXED/SOLVED the problem for me. it was driving me nuts. the audio would ONLY work when I streamed things. VLC and other media players were completely silent no matter what I did.
Thank you! This has been bugging me for so long, and the download immediately corrected it! I had downloaded sound driver to no avail, but this worked. So good to have sound again!
Thank you
me too... hav no idea what happened... one day, my laptop decided not to talk to me... Mac has to b better
Thank you
i am not getting any sound from my laptop can I get that problem solve please.
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Apr 3, 2009 at 07:13 AM
After reinstalling Windows u must always reinstall ur Audio device wiith ur Recovery disk !
Im having a problem with my Packard Bell laptop. Its quite old butim not sure how old because I got it from a friend. For the last 6 months or so the only sounds it will play are system sounds? that stupid beeping when something goes wrong? Itunes wont let me play any music and the volume is at highest? It tells me that there is a problem with my audio device? I dont have the disk for the speakers, because my friend didnt give it to me?
I dont know if anyone can help me but it would be nice to be able to watch programmes etc again. My laptop is pretty rubbish anyway but it seems to be breaking down on me...
Aime xxx
my computer worked earlier today watching youtube videos and now idk why no volume works nothing at all the yt volume is all the way up and my volume is maxed still no volume I have a vista laptop. any thing I can to to fix this?
none of these comments are working for me
Same with me nothing works because I have a Mac
uramonky 2 Posts Tuesday March 10, 2009Registration date March 11, 2009 Last seen - Mar 11, 2009 at 05:56 PM
Thank you
I have a sony vaio laptop,
It was working just fine yesturday but when I turn on the computer again it was already on mute.
so I tried to unmute it and it didnt unmute
and when I turn the volume up it only went up one and wouldn't go up farther, and when it went up one the little icon and it still stayed mute
so I went on sound mixer and it said "no audio device is installed"
i dont know what to do
can you guys help me ???
(oh if I spelled anything wrong sorry im a bad speller)
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Mar 12, 2009 at 02:28 AM
kieferschild 2391 Posts Sunday October 5, 2008Registration dateContributorStatus May 29, 2018 Last seen - Oct 6, 2008 at 10:45 AM
Thank you
have you checked to see if the other things are muted?
if its vista, double click the sound icon in the tray and run thought the programmes.
i have no clue why my laptop sound is off. I tryed everything I could but nothing would I try the net to help me out how to fix the problem and I saw your note and I thought u may help me out a bit.
I've tried everything I know to do and cannot get the speakers to work. When I go to the sound on the control panel it does say they are working. Fine, but there is no sound and it's not on mute. Help!
Cant get any sound from my lap top though all settings seem correct.
Got the same problem today, plugged in my speakers this morning, then I removed them as they were doing strange sounds. Then..nothing..I tried everything!! Help me!
praveen > Trace - Jan 7, 2010 at 12:02 PM
i too got same prob .if u got the solution please help me
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Dec 8, 2008 at 02:00 AM
Thank you
Did u try to re-install ur sound card ?
I have a similar problem with a Sony Vaio VGN-CR120E purchased around Aug 07. I have windows start up sounds (Vista Home Premium sp1) that play just fine, but when I log in to windows I normally have no more sound by the time all apps are done loading. Sometimes if I start playing music right away it will stay on for a while, I have never had it quit on me, just I will go to play sound on a site or itunes and nothing comes out. It is NOT visually muted, and in the volume control the volume is up for all apps the green "level indicator" is moving up and down.

I have not been able to identify an application that could be causing this conflict but would like some help figuring it out. I did reinstall the audio driver from sony website but with no change. Normal apps that would be loaded and running are firefox, itunes, quicktime and I guess windows system sounds. Also to note, there is no sound coming through the headphone output when this happens too.

mohamed > J-Rich - Jan 10, 2010 at 09:05 AM
I have installed the sound driver it shows correctly but no sound.
I GET sound from media players, but NO sound from anything else! No start up sound, no website sounds, no windows system sounds. Only sound from Windows media player and VLC media player. Any ideas how to fix. Sound card and drivers are all working properly!
Thank you
I too am in the same boat. Sound kicks in when I startup and maybe 5% of the time it works when I want to play something from an application but then usual quits. Poor Sony's...does anyone know how to reinstall your sound card from vista?
DWIV, did you try the sony BIOS update described in posts above? Go to the sony support site and search for your model and check if there is a BIOS update for your laptop. There is one for the VGN-CR120E that specifically addresses the sound issue in windows vista. NO need to update sound card or reinstall driver.
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Mar 2, 2009 at 10:06 AM
Thank you

U have to run the driver of ur sound card.
Tell the brand and the model of ur laptop and ur OS. I think I'll be able to give u a link to doxnload this driver.
Thank you
OMG !!
I have the same laptop and the exact same problem !!
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - Mar 18, 2009 at 03:32 PM
Thank you
hai buddy
i m using sony vaio vgn-fs93g, I did formt my system however everything was alright however, they is no sound output from tht time can u suggest some website for bios updates
jmp59 29349 Posts Tuesday June 8, 2004Registration dateContributorStatus November 25, 2015 Last seen - May 4, 2009 at 01:58 AM
Thank you

After re-installing Windows, u have just to re-install ur Audio device. (No Bios settings)

U can either use the recovey disk or download the audio device driver from the Sony support
Thank you
Hey everyone!

I was having the same problem on my Toshiba Satellite Pro, no audio at all, windows startup, speakers on laptop, and headphones plugged in nothing worked.

Solution that worked for me:
i went into the sound properties and the mute box was not checked so I thought hey lets check that box as you know that mutes the audio as soon as I unchecked it all my audio came back

i hope this helps someone
Thank you
My laptop does have sound like when it starts up or other little things but wont play music and other things like that. I have to go to Run and type in Services.msc and scroll down to windows audio and start it. It's at automatic start but it never starts automatically (it fails.) I do that with wireless zero configuration too... to get a wireless signal for internet.

Hope that helped some of you looking for sound.
Thank you
just go on the sony vaio support page and upgrade your bios in service pack 1 it is a patch that needs to be downloaded and installed....

this link for the VGN- CR series laptops

u can go on the support page and find the bios upgrade for your product and install it... it will work as before


Thank you
i too have a sony vaio CR series and I have been experiencing the same problem of no sound. However there is sound when windows starts but after that I cannot get any sound so therefore I am unable to listen to audio clips or even have voice chats through the upgraded messenger services... HELP please! From all these comments it must mean that Sony needs to address this problem that is common amongst the Vaio laptops particularly the CR series...
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