My keyboard and mouse both usb and ps2 not wo

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Hello,

i have hcl computer . i have problem with keyboard and mouse. i have purchaged new keyboard mouse but it also not working . i tried from usb and ps2 kayboard and mouse also but it is not working so is it cpu problem or something else . please help and input and output system perhaps not working. thank you

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Dear Raju,

Please check whether the hardware that you have plugged are recognized by the system and indicate so that we can provide you further help.

Thanks in advance.