Virus of some sort

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rayvyn - Apr 18, 2010 at 05:38 PM
 Blocked Profile - Apr 19, 2010 at 05:01 AM
I have no idea what type of Virus/Spyware/Malware etc I have, I know that I cannot seem to get onto Google without having to do a diagnoses on connection to find it ok, I try to down load the free versions of the different Anti- Virus programs including Spyware Doctor and yet once they down load I cannot launch them or use them in anyway, nor can I afford to buy any of the programs. Is there anyway that I can use "RUN" or "MS-DOS" to locate and destroy the problem or any way to get these programs to open to use. This is my computer that I use for paper work from my office, and I need the computer clean. Please help.

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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Apr 19, 2010 at 04:52 AM
Hello,

Please follow the following procedure carefully and to the letter.

You have rogue Trojan Horse which is self protective, thus it will prevent any antimalware from running.

You must kill the processes which the virus is presently running. If you don't it will keep reproducing the files for ever.

To kill the processes:

Download to your desktop and run Rogue Kill:

https://download.bleepingcomputer.com/grinler/rkill.com

5.You should now see a window that shows all of your desktop icons, including the rkill.com program. Now double-click on the rkill.com in order to automatically attempt to stop any processes associated with the Horse and other Rogue programs. Please be patient while the program looks for various malware programs and ends them.

When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the Trojan when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the process . So, please try running Rkill until malware is no longer running.

Please, DO NOT REBOOT your computer or the processes will come back to haunt you!

Download to your desktop Malwarebyte.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Once on your desktop, we must still outwit the virus.

Right click on the MBAM icon and click on rename. Rename it kioskea.exe.

Install Malwarebyte and launch it. From the second tab, update it.

Pretty please, request a FULL system scan which should take more than hour. Once the scan is finish, delete all of item that were found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

Once all this is completed, I always suggest to delete Malwarebyte as some people have reported that it may interfere with other antivirus applications.

Please let us know about the results which I am sure will be positive.

Regards
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Blocked Profile
Apr 19, 2010 at 05:01 AM
Dear Rayvyn,

There might be the possibility that the specific website has been blocked on this website and hence I will advise you to try using another browser to confirm the matter.

Thank you.
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