Blue screen froze after power outage

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Bob - Oct 30, 2008 at 11:42 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 1, 2008 at 12:24 AM
Hello,
Re: Dell 3100 PC with XP (for son's school work) - new in 2006

I had the computer doing a scan disk (just about done); a man came to door & told my wife the power would be shut down for 10 seconds. (she didn't bother to tell me - I had 3 computers on at the time in the house)

The one with the scan restarted & I discovered the blue screen;

It says it had a problem etc. & gave some instructions to uninstall anti-virus, disc. defrag, backup utility, & check hard drive congig. Also Run CHKDSK /F to check hard drive.

But none of this can be done because it is frozen on the blue screen!!

on restart it does give access to F2 & F12 setup

it then asks to start normal or choose (safe mode, safe mode + networking, safe mode + etc but after them all - blue screen.

Tech info. - stop: oxoooooo24, oxoo190203, ox803c9670, oxcoooo102, oxoooooooo

hope I can it working again. Any ideas?

thanks
Bob

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Nov 1, 2008 at 12:24 AM
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