Internet explorer 2010 scam
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3 responses
ohhh and plus it says i still have a virus this is absurd . I cannot believe people can get away with this pure stupidity. so i would apperciate some assistance please i ask of you.
Ambucias
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Registration date
Monday February 1, 2010
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11,163
May 23, 2010 at 05:32 PM
May 23, 2010 at 05:32 PM
Greetings Ashley,
You sure have a way to get into trouble, but have no fear, Kioskea is here to fix your sticky wicket!
1. Boot into safemode with Networking
2. Please request a Hyjackthis scan, just the scan no log and check the following items:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: Softonic-Eng46 Toolbar - {86bf3498-8c44-4c3d-bbfb-05bd50858039} - C:\Program Files\Softonic-Eng46\tbSof1.dll
O2 - BHO: (no name) - {1ECE285A-E97B-409B-BF37-6F4CD0E4C8B8} - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\dm33.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
Sûr Windows Live Toolbar beta Search Enhancement Pack
O2 - BHO: (no name) - {79AD4E0B-7923-4476-831D-F0658ADDE93A} - c:\windows\system32\rpnxzkj.dll (file missing)
O4 - HKLM\..\Run: [UserFaultCheck] C:\WINDOWS\system32\dumprep 0 -u
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O17 - HKLM\System\CS4\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O20 - Winlogon Notify: jxzwhkua - rpnxzkj.dll (file missing)
3. Once checked, please click on Fix checked and close Hyjackthis
4. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
5. Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
6. This was a lot of typing, so please give me feedback for, if you don't, I may throw a curse on your system which will cause to ask for chewing gum all of the time.:)))
Good luck
You sure have a way to get into trouble, but have no fear, Kioskea is here to fix your sticky wicket!
1. Boot into safemode with Networking
2. Please request a Hyjackthis scan, just the scan no log and check the following items:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: Softonic-Eng46 Toolbar - {86bf3498-8c44-4c3d-bbfb-05bd50858039} - C:\Program Files\Softonic-Eng46\tbSof1.dll
O2 - BHO: (no name) - {1ECE285A-E97B-409B-BF37-6F4CD0E4C8B8} - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\dm33.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
Sûr Windows Live Toolbar beta Search Enhancement Pack
O2 - BHO: (no name) - {79AD4E0B-7923-4476-831D-F0658ADDE93A} - c:\windows\system32\rpnxzkj.dll (file missing)
O4 - HKLM\..\Run: [UserFaultCheck] C:\WINDOWS\system32\dumprep 0 -u
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O17 - HKLM\System\CS4\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.181,93.188.161.139
O20 - Winlogon Notify: jxzwhkua - rpnxzkj.dll (file missing)
3. Once checked, please click on Fix checked and close Hyjackthis
4. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
5. Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
6. This was a lot of typing, so please give me feedback for, if you don't, I may throw a curse on your system which will cause to ask for chewing gum all of the time.:)))
Good luck
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,163
May 28, 2010 at 05:44 PM
May 28, 2010 at 05:44 PM
Thank you very much for your message it is well appreciated.