My Documents, Recycle Bin, etc not opening

Closed

Forsaken - Jun 10, 2010 at 03:25 PM
Forsaken - Jun 11, 2010 at 11:38 AM

Hello,

I have a Toshiba laptop with Windows XP. I'm unable to open My Documents, My Computer, Recycle Bin, Control Panel (in the start panel) or My Network Places on my desktop. If I try, my desktop freezes and I'm forced to shut down my computer and turn it back on.

My laptop works absolutely fine aside from this problem. I'd like to get some answers before shelling out money for a repair at a computer shop.

My Documents, Recycle Bin, etc not opening
Recycle bin windows 7 download - Download - Security and maintenance
We'll take a look at the documents you submitted and get back to you. if we need more help with confirming your name, we'll contact you for additional documentation. - Facebook Forum
Unfortunately, you won't be able to access your account while we're reviewing these additional documents. we appreciate your patience, and we'll get back to you as soon as we can. - Facebook Forum
How to download multiple documents from whatsapp web - WhatsApp Forum
Unfortunately, you won't be able to access your account while we're reviewing th ✓ - Facebook Forum

1 response

Answer 1 / 1

Blocked Profile
Jun 11, 2010 at 01:47 AM

I think your computer received hpswp_bho.dll virus due to which you cann'ot open My Computer,Control Panel etc. Therefore you should use malwarebytes to remove it along with any anti-virus. or you can tell from here
http://www.iyogi.co.uk/toshiba/toshiba-help.html best of luck

Forsaken
Jun 11, 2010 at 11:38 AM

I have both MalwareBytes and Kaspersky Lab 2010 both installed on my computer, and they haven't picked up that virus. I'll go to the site, but thank you for your help.

Similar discussions

How to retrieve deleted messages from Truecaller

How to create a .bin file?

How to gain access to some $recycle bin folders?

Why do my PDF documents open in Word?

Facebook account reviewing these additional documents

Similar discussions

Subscribe To Our Newsletter!