Facebook account reviewing these additional documents [Solved/Closed]

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 Bassey -
Hello,

When I log into my Facebook account I received message unfortunately we sorry to access your account while we are reviewing these additional documents .we appreciate your patience and we will get back to you as soon as possible

System Configuration: Windows / Chrome 46.0.2490.80

3 replies

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Facebook wants to verify your identity, hence you must submit documents.
See this link, it will show you how.

https://www.facebook.com/help/153265828135764
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Ambucias
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14,194 > aditya
See my answer above.

Plz Help me.....Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.
Ambucias
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14,194 > Back To Lòve
See my answer above
Please help me,l don't have access to my account again because of ldentity. What will l download to open my account?
When I log into my Facebook account I received message unfortunately we sorry to access your account while we are reviewing these additional documents .we appreciate your patience and we will get back to you as soon as possible
Please put the answer here for me in dis email address
***@***

the submit appeal process on Facebook is not working. Is there an alternate route?

Also step 5 is unclear "Follow the on-screen instructions for uploading your ID." What on-screen instructions?
Ambucias
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14,194 > Jason Jason Jason
The link that Facebook sent you by email or sms.
> Ambucias
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Where should i upload the photo of my ID? I already sent it to the mail that facebook sent me but it has been almost 4 weeks. I still cant access my account. :'(
Ive did everything they've asked me to do and still can't access my account. Whas wrong with my Facebook account??

Ambucias, do you have any idea what you are talking about? I have submitted my photo ID, and still cannot access my account. I have been locked out since November 2015. The only action Facebook has taken is to delete the attachement photo of the ID I sent them.
ac3mark
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@JASON JASON JASON - Just because Facepuke hasn't assisted you with your issues, does not mean Ambucias hasn't provided you with the directions and support that you would need to complete the process. Some users shouldn't be using a computer, let alone a web service!