Facebook account reviewing these additional documents

Solved/Closed
Precious Layila Nadeem - 4 Nov 2015 à 14:30
 Bassey - 24 Nov 2019 à 11:23
Hello,

When I log into my Facebook account I received message unfortunately we sorry to access your account while we are reviewing these additional documents .we appreciate your patience and we will get back to you as soon as possible

System Configuration: Windows / Chrome 46.0.2490.80

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
4 Nov 2015 à 16:19
Facebook wants to verify your identity, hence you must submit documents.
See this link, it will show you how.

https://www.facebook.com/help/153265828135764
How long it takes before they can verify?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > Kayra
6 Jun 2016 à 18:08
It all depends on the number of cases, the number of staff they have, how much time it takes per case and the hours in a day they work.