Dell computer

krisitn - Nov 25, 2008 at 08:00 AM
 butters - Jan 4, 2009 at 06:46 PM
My dell computer was working just fine a couple days ago but now every time I turn on my computer the screen comes up as the background color but none of my icons will come up and nothing is able to let me click on.
It just comes up as a blank screen.
Nothing has gotten on my laptop and my battery is fully charged and my laptop has not gotten wet or anything.
My password screen will show up and when I type in my password it take a little while for it to come up as my blank green screen.
I mean this is a brand new computer too.
I got it at the end of September and I keep up with all the updates and everything.
So I don't know what to do.

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 25, 2008 at 11:31 AM
Call Dell - they can talk you thru running the diagnostic programs that are on the CD.

It might be hardware but is probably a virus.
just do a system restore from a back up that i guess u did every once in a wile rite?