No access to internet because of virus.

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jyoti - Jun 27, 2010 at 05:01 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 27, 2010 at 07:16 AM
Hello,

My computer is infected with a virus. I cannot get access to the internet and start any microsoft office programs. A pop up is always there AVG Securuty suit that tells me that the problem can be solved if I pay to download a software from their site to get rid of the virus. I am confused as I do not wish to pay that kind of money. Also since I have no access to the internet how will I download the software ?


1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 27, 2010 at 07:16 AM
Hi,

try this 1

1) download this free application to terminate malware processes. Just click on it.

https://download.bleepingcomputer.com/grinler/rkill.exe

Just double click on rkill.

2) Then download the Malware's Anti-Malware, just click on this link.

http://ccm.net/forum/message-729456-mbam

Update it and perform "Full Scan" --->click on show results and remove it.
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