Problem due to viruses to connect to internet

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Hi all,

My computer wont connect to the internet due to virus's. After restarting it a few times it sometimes works for a bit but has gotten worse and will not connect. I have AVG and spybot but it does not detect anything. I cant download anymore Virus protectors because i cant get on the internet. I'm stuck on what to do. Everything else on my computer works fine. Before the whole internet problem occured firefox use to open up random webpages but now it has gotten worse and wont let me even open up the internet.

PLEASE HELP

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Greetings Bushy,

Please follow the steps described hereunder.

1. Reboot your system in safe mode with Networking. This should give you access to internet.

2. Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/download/download-105-malwarebytes es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

Please let me know how your system is performing after the above

Good luck
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Thank you

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CCM 2821 users have said thank you to us this month

Thanks heaps mate.
Firstly i restored my computer to b4 i had Malwarebytes because i already had it. I remembered when i downloaded it the first ttime it showed 7 virus's so i thought if i do it again it will come back up with these virus's which it did, because last time i must have deleted them wrong or something. But this time what i did was go "regedit" in run, then in malware i went find virus on one of the virus's that malware had detected. it then located in the regestry box the virus i then delted all the contents that it came up with. My comp seems to be working properly know and my internet connection is still on.

so thanks for your help, wouldnt of thought of system restore and thanks for the heads up on restoring a point in system restore now my computer is clean.
Posts
47367
Registration date
Monday February 1, 2010
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You are welcome

If you want to ensure that there is really nothing left, you can post here a Hyjackthis log.


http://free.antivirus.com/hijackthis/

Please download, install and request a scan and save a log. Copy the log and post it here

Regards