Windows XP won't start not even in safemode

[Closed]
Report
-
 Pescado Moody -
Hello,

My desktop PC was recently infected by Malware Doctor. Even after running anti-malware programs, I still was infected by MWD. When I turned of the PC for the night, the next day i was unable to start it up.
The PC is a HP and when I start the computer, the HP logo appears, then the little blinking line appears, then...nothing.
If i repeatedly press F8, i can access the Windows Advanced Options Mode (such as booting in safemode or normal mode.)
However, I cannot even boot the PC in safe mode.
It will start displaying various lines and will stop at:
multi(0)disk(0)partition(2)\WINDOWS\System32\DRIVERS\isapnp.sys

Can anyone help me?
(the whole objective is that I just need to be able to get the files off of the PC, the ones that cannot be recovered if we start at factory settings)

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,898
This is a link to instructions on how to use a Linux bootable CD to copy files from a unbootable Windows computer.

https://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Good Luck

thank you very much.
sorry for the delayed reply but i am trying this out now.
i'll update whether or not it works
thanks again