Password with no disk and internet connection

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Hello, My name is Paulette and I hired the dumbest nanny in the damn world. She logged on to my computer which had no password and changed it without my knowledge nor my permission and since I fired her she wont tell me what she changed it to. I took it to best buy to have it reset but the c.d. rom is completely stuck and cant be reopened as they broke the door trying. I cant get on the net from this computer and it holds my only copies of my passed away son and mother. I really need help cracking this code with out being logged on to the net or downloading anything and password disk wont help as cd rom is broken




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Hi there,

You need the cd drive to be able use the required bootable cd for reseting the password,either you purchase a new cd rom drive else a usb external one which you can remove and plug only when in need of,after having done so then have the instructions from link below followed to reset the password:

http://ccm.net/faq/5176-reset-recover-forgotten-windows-password
https://ccm.net/faq/6655-ebcd-reset-windows-passwords

Thanks