Headphone Problem

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stelebc
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- Aug 9, 2010 at 04:18 PM
Ambucias
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- Aug 10, 2010 at 04:02 PM
Hello,
I have an HP dv6000 laptop with 2 headphone jacks (Win Vista). Recently one was plugged in and my comp fell which snapped the jack off inside. So now I cannot listen to music out of the internal speakers because it always thinks there are headphones plugged in. How can I disable this connection?

Please help......




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Ambucias
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Aug 9, 2010 at 04:33 PM
Hello,

The force exercised on the jack mount when it snapped damaged the receptacle. That is the piece that requires to be replaced for it is sort of an automatic switch, that turn on and off your external speakers.

The isssue is not with Windows as you posted but with hardware.

Best regards
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I don't think that is right because I have two headphone jacks and the other one still works fine, but the comp always thinks there is a set of headphones plugged in.
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Ambucias
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Aug 10, 2010 at 04:02 PM
You have just confirmed my diagnotic. Even when you use the good jack, the computer "thinks" that there is headphone, hence that means that jack socket has been damaged.
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