Asus audio jack not working [Closed]

Report
Posts
3
Registration date
Sunday May 24, 2015
Status
Member
Last seen
May 28, 2015
-
Posts
3610
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
-
Running Windows 8.
My Asus recently stopped working correctly, when I plug in a pair of headphones, one of 2 things happen:
No sound comes out of either headphone
Sound comes out of one headphone

The headphones are not the problem since I tried them out on my phone and other laptops, so I am assuming it is a problem with the audio card or something else.

Thanks!

2 replies

Posts
3610
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
931
Hello,
Do you have updated audio driver for your pc?..
It is desktop or laptop?
Posts
3
Registration date
Sunday May 24, 2015
Status
Member
Last seen
May 28, 2015

It's a laptop.
All the drivers were updated and it still wasn't working.
Thanks.
Posts
3610
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
931
Two reasons possible,
1) Run Malwarebytes
2) sound card faulty
Posts
3
Registration date
Sunday May 24, 2015
Status
Member
Last seen
May 28, 2015

I will check for the malwarebytes.
I think I will probably have to get a new sound card in the end.
Posts
3610
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
931
Yes. Ofcourse
All the best!