Eroor message A5

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mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Aug 11, 2010 at 01:14 AM
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Aug 12, 2010 at 12:01 AM
Hello,
I am trying to fax. After scanning a message came up saying unable to scan A5 check trouble shooting in the user's guide. In the user guide it says clean the scanner plate with alcohol. I did it but no go. Does any one have any solutions? I do not want to spend money and take it to a service agent.

2 responses

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Aug 11, 2010 at 07:19 AM
Hi there,

The solution is only as you mentioned,try cleaning it couple of times and unplug the machine for few minutes and start again.

Thanks
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 94
Aug 12, 2010 at 12:01 AM
Thanks for quick reply but i have tried this but there is no result.